In my six years I have never heard of anything involving couples trying to bang on rides. With that being said, I have heard of a man trying to steal Madame Leota's head from the Haunted Mansion and fell through the flooring just past the railing. You can't really see because of optical illusions and the dark in the ride but there's a fair bit of space between the ride cart and her head location.

Lol no. Employee handbooks, policy manuals, and training guides are the same corporate/business looking as any other company. The only real difference is that everything uses Disney language; when I was working on my resume for my promotion, I had to make sure it was a "Disney" resume.

I was more so curious if that's an official Disney employee handbook.

It's basically just company lingo for everything. You know how you go into a fast food place and the employee's name tag says they're a "team member" and not an employee? It's like that but on a crazy level. I'm not an employee, I'm a "cast member"; I'm not going into the backroom, I'm going "backstage". We don't give recognitions, we give "Grape-sodas". Depending on where you work it can be even more themed, we use iPads to help locate product but when we're "onstage" they're not iPads, they're "magic mirrors" and one of stores we push our cast to say "Bonjour" to guests entering because it's located in the BaTB section of Fantasyland.

As for resume building and talking about your own career growth, it's the same thing. They're not managers, they're Leaders; I wasn't helping get my team ready for the day, I was "setting them up for success". When I still worked in the campground, we had a wildlife conservation fund guests could donate any amount to. That was a pet project I gave myself because I care about animals; when putting that in my resume I had to translate that into something like "Champion of the wildlife conservation and being a leader among my peers by increasing donations in my area by over 200%". You're still expected to use the themed language from my first paragraph when possible as well; it's a big negative/disrespect to use typical corporate terms like employee or customer.

TL;DR: A lot of corporate lingo and fluff; higher-ups eat it up like candy.

Also, tf is Disney language, and why is it different from any standard professional language?

You guys get grape soda?

Quote from: Solonoid on May 02, 2020, 02:08:49 PM

have a magical day

I'll unironically say "Howdy" and "Ya'll come back now, ya hear" but I'll never say this.

Quote from: Ingy on May 02, 2020, 02:42:54 PM

You guys get grape soda?

If only, it's just the name of something we use to put recognition on somebody's record.

Why?
There’s literally a word for that and it’s not grape soda

Why?
There’s literally a word for that and it’s not grape soda

Theming if I had to guess. I'm not the desk-jockey who came up with the idea. When I started we were given cards that had a short message by the person recognizing us for what we did and we'd put it into a box that another desk-jockey then put into our record and we would sometimes also get put into a drawing to win things like movie tickets and gift cards. The card also had a second copy for us to keep.

iirc it's required when you end a phone call with a customer

I worked at central Lost & Found for over a year, no one really said it. However, I have been told that Vacation Services is really strict so I wouldn't be surprised if the cast there were forced to say it. They get in trouble if they don't up-sell every package that gets brought up in the conversation. This is why whenever I have friends & family tell me they're planning a vacation involving the parks & resorts I tell them to do everything online and only ever call to make dinner reservations that you can't make online.

Hey Ian hook it up with ticket discounts to Disneyland

Don’t think you’ll need iam to get discount tickets nowadays