XBL ate my money

BaconShelf · March 23, 2016, 03:25:23 AM

I bought the FO4 season pass yesterday to download the first DLC only to find the content wasn't loading in-game. Deleted Automatron so I could reinstall it, only to find the season pass and DLC weren't in my ready to install box. So I went on the store only to find it was saying I have to pay for the season pass and apparently I didn't have it, despite it being on my MS account transaction history and having a billing confirmation email, so I'm about to ring xbox support - wish me luck ;-;

So there you go kids; never buy anything from XBL because it eats your money. Fuck digital.

ΚΑΤΑΝΑΛΩΤΗΣ · March 23, 2016, 03:41:33 AM

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BaconShelf · March 23, 2016, 03:55:46 AM

Quote from: Yulius Kaisar on March 23, 2016, 03:41:33 AM

>buying a season pass

I wanted to play the DLC for FO4, without having to wait until the GOTY (Or whatever) edition releases.

Plus, it's cheaper than buying it all separately.

Jono · March 23, 2016, 04:07:00 AM

Have you tried Xbox.com?

Onyx Sentinel · March 23, 2016, 04:10:22 AM

Quote from: Jono on March 23, 2016, 04:07:00 AM

Have you tried Xbox.com?

Maybe you're right, use xbox.com instead.

Sandtrap · March 23, 2016, 05:58:53 AM

I purchased something from LIVE one time. It took my money and then nothing happened.

So I was sitting there asking why my download hadn't even started and checking my account to see if maybe the money transaction hadn't processed, and was about to just put another 20 down for the content and try again but my spider senses tingled and I said fuck it.

Came back later and everything started up fine. Turns out the power of next gen's servers had a hiccup and were fine with taking my money once and potentially twice but not registering the download at the time.

Mattie G Indahouse · March 23, 2016, 06:06:02 AM

Quote from: Ghost of Reach on March 23, 2016, 04:10:22 AM

Quote from: Jono on March 23, 2016, 04:07:00 AM
Have you tried Xbox.com?
Maybe you're right, use xbox.com instead.

Don't do it OP they're trying to fuck up your computer. The real site you should go to is Xbox.com

BaconShelf · March 23, 2016, 06:08:32 AM

Quote from: Sandtrap on March 23, 2016, 05:58:53 AM

I purchased something from LIVE one time. It took my money and then nothing happened.

So I was sitting there asking why my download hadn't even started and checking my account to see if maybe the money transaction hadn't processed, and was about to just put another 20 down for the content and try again but my spider senses tingled and I said fuck it.

Came back later and everything started up fine. Turns out the power of next gen's servers had a hiccup and were fine with taking my money once and potentially twice but not registering the download at the time.

Well, I bought the content at 5pm yesterday (about 19 hours ago). I deleted automatron after 5 hours of downloading and trying to get it to work, and then went to bed after realising this, then checked again this morning (About 4 hours ago). Still no dice.

BaconShelf · March 23, 2016, 09:22:12 AM

Well, I managed to get a refund from MS for the content, which is pretty cool. The xbox support staff were pretty good.

Apparently there was a system thing going on yesterday.

🂿 · March 23, 2016, 09:55:18 AM

Quote from: BaconShelf on March 23, 2016, 09:22:12 AM

Well, I managed to get a refund from MS for the content, which is pretty cool. The xbox support staff were pretty good.

Apparently there was a system thing going on yesterday.

And people say MS support is shit.

See? They've been lately turning around and getting better.

BaconShelf · March 23, 2016, 10:14:27 AM

Quote from: Decimator Omega on March 23, 2016, 09:55:18 AM

Quote from: BaconShelf on March 23, 2016, 09:22:12 AM
Well, I managed to get a refund from MS for the content, which is pretty cool. The xbox support staff were pretty good.

Apparently there was a system thing going on yesterday.

And people say MS support is shit.

See? They've been lately turning around and getting better.

Yeah. The guys on the twitter support account directed me to an online chat thing. It only took like, ten minutes to get it all sorted.

🂿 · March 23, 2016, 10:15:26 AM

Quote from: BaconShelf on March 23, 2016, 10:14:27 AM

Quote from: Decimator Omega on March 23, 2016, 09:55:18 AM
Quote from: BaconShelf on March 23, 2016, 09:22:12 AM
Well, I managed to get a refund from MS for the content, which is pretty cool. The xbox support staff were pretty good.

Apparently there was a system thing going on yesterday.

And people say MS support is shit.

See? They've been lately turning around and getting better.

Yeah. The guys on the twitter support account directed me to an online chat thing. It only took like, ten minutes to get it all sorted.

Yeah I never call them. The online chat thing has never failed me at all. Even when I had a major issue with Skype, after verifying that it really is me, they fixed it for me.

Spartan · March 23, 2016, 10:31:36 AM

stop supporting the corporate devil

Naru · March 23, 2016, 10:49:30 AM

lol faggot git gud

RadicalClass32 · March 23, 2016, 11:27:45 AM

This has been the case since 2008.

BaconShelf · March 23, 2016, 12:13:20 PM

Quote from: RadicalClass32 on March 23, 2016, 11:27:45 AM

This has been the case since 2008.

Yeah but I usually buy codes and discs wherever possible because I don't like digital

The only digital thing I ever bought before this was elite dangerous - and only then because it's download-only. So I've never had any experience with anything like this.

Sandtrap · March 23, 2016, 12:32:02 PM

TFW Xbone is actually just a mimic chest that feeds on money.

Zonda · March 25, 2016, 09:04:19 PM

rip Bacon's wallet 1970-2005

BaconShelf · March 26, 2016, 08:38:44 AM

Quote from: Zonda on March 25, 2016, 09:04:19 PM

rip Bacon's wallet 1970-2005

Nah, I got my refund and then bought it again

Works now