Quote from: Mr Psychologist on December 20, 2014, 07:01:28 AMChallenger: I'd just stop it with the whole dingo thing if I were you <.<I'd stop being a homosexual if I were you.
Challenger: I'd just stop it with the whole dingo thing if I were you <.<
Quote from: Mr Psychologist on December 20, 2014, 08:19:21 AMQuote from: RC5908 on December 20, 2014, 08:18:18 AMQuote from: Meta Cognition on December 20, 2014, 08:14:58 AMQuote from: Isara on December 20, 2014, 08:10:09 AMWhat would you want more? The chat logs?Quote from: Meta Cognition on December 20, 2014, 08:08:57 AMI will say, however, that the moderation system genuinely needs more transparency.No, not that much. The moderation team still needs to remain "above" the community as it were. I think a good start would be more communication between the users and the moderators. Such as a "We've got your report, and have done X or Y", or "We've got your report and the whole team is considering it". I don't know about the volume of reports, which could make such a thing difficult. That could, however, be remedied by either a larger moderation team, a more standardised system of assessment and punishment and a more inclusive role for the monitors. The first one, of course, is least desirable as you want to maintain the ratio at something reasonable, although expanding the remit of monitors to act as communicators on behalf of the ninjas - sort of like press secretaries - could be a potential solution. We shouldn't have access to the chat logs, though.Maybe replace the default report functionality with a ticket system? Then reports would be separate from PM's and reports could be closed when they've been dealt with.http://custom.simplemachines.org/mods/?mod=2491I think that's kind of how it works on the mods end at least, we have a seperate area for the report queue and you can close them when they are dealt with.Doesn't work anything like that on our end, though.
Quote from: RC5908 on December 20, 2014, 08:18:18 AMQuote from: Meta Cognition on December 20, 2014, 08:14:58 AMQuote from: Isara on December 20, 2014, 08:10:09 AMWhat would you want more? The chat logs?Quote from: Meta Cognition on December 20, 2014, 08:08:57 AMI will say, however, that the moderation system genuinely needs more transparency.No, not that much. The moderation team still needs to remain "above" the community as it were. I think a good start would be more communication between the users and the moderators. Such as a "We've got your report, and have done X or Y", or "We've got your report and the whole team is considering it". I don't know about the volume of reports, which could make such a thing difficult. That could, however, be remedied by either a larger moderation team, a more standardised system of assessment and punishment and a more inclusive role for the monitors. The first one, of course, is least desirable as you want to maintain the ratio at something reasonable, although expanding the remit of monitors to act as communicators on behalf of the ninjas - sort of like press secretaries - could be a potential solution. We shouldn't have access to the chat logs, though.Maybe replace the default report functionality with a ticket system? Then reports would be separate from PM's and reports could be closed when they've been dealt with.http://custom.simplemachines.org/mods/?mod=2491I think that's kind of how it works on the mods end at least, we have a seperate area for the report queue and you can close them when they are dealt with.
Quote from: Meta Cognition on December 20, 2014, 08:14:58 AMQuote from: Isara on December 20, 2014, 08:10:09 AMWhat would you want more? The chat logs?Quote from: Meta Cognition on December 20, 2014, 08:08:57 AMI will say, however, that the moderation system genuinely needs more transparency.No, not that much. The moderation team still needs to remain "above" the community as it were. I think a good start would be more communication between the users and the moderators. Such as a "We've got your report, and have done X or Y", or "We've got your report and the whole team is considering it". I don't know about the volume of reports, which could make such a thing difficult. That could, however, be remedied by either a larger moderation team, a more standardised system of assessment and punishment and a more inclusive role for the monitors. The first one, of course, is least desirable as you want to maintain the ratio at something reasonable, although expanding the remit of monitors to act as communicators on behalf of the ninjas - sort of like press secretaries - could be a potential solution. We shouldn't have access to the chat logs, though.Maybe replace the default report functionality with a ticket system? Then reports would be separate from PM's and reports could be closed when they've been dealt with.http://custom.simplemachines.org/mods/?mod=2491
Quote from: Isara on December 20, 2014, 08:10:09 AMWhat would you want more? The chat logs?Quote from: Meta Cognition on December 20, 2014, 08:08:57 AMI will say, however, that the moderation system genuinely needs more transparency.No, not that much. The moderation team still needs to remain "above" the community as it were. I think a good start would be more communication between the users and the moderators. Such as a "We've got your report, and have done X or Y", or "We've got your report and the whole team is considering it". I don't know about the volume of reports, which could make such a thing difficult. That could, however, be remedied by either a larger moderation team, a more standardised system of assessment and punishment and a more inclusive role for the monitors. The first one, of course, is least desirable as you want to maintain the ratio at something reasonable, although expanding the remit of monitors to act as communicators on behalf of the ninjas - sort of like press secretaries - could be a potential solution. We shouldn't have access to the chat logs, though.
What would you want more? The chat logs?Quote from: Meta Cognition on December 20, 2014, 08:08:57 AMI will say, however, that the moderation system genuinely needs more transparency.
I will say, however, that the moderation system genuinely needs more transparency.
Do reports work?
